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Privacy Policy for NEONED71 TECH SOLUTIONS and use of its Softwares

1. Introduction
Welcome to WriterBoard. This Privacy Policy explains how we at NEONED71 TECH SOLUTIONS collect, use, disclose, and safeguard your information when you use our software. By using WriterBoard, you agree to the collection and use of information in accordance with this policy.

 


2. Information We Collect

2.1 Personal Information
Email Address: We currently collect your email address solely for the purpose of sending newsletters and keeping you informed about new updates.


2.2 Future Data Collection
As we develop softwares at NEONED71 TECH SOLUTIONS, we plan to introduce features that require user accounts. At that time, we will collect additional personal information, including:

  • Name

  • Email Address

  • Password

  • Phone Number

  • Optional profile information (e.g., biography, social media-style details)

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2.3 Non-Personal Information
We may also collect non-personal information that does not identify you individually, such as data related to your usage of the software, device information, and browser type. This information helps us improve our software and user experience.

 


3. How We Collect Information

3.1 Direct Collection
We collect personal information directly from you when you voluntarily provide it, such as when you sign up for our newsletter or create an account.


3.2 Automated Collection
We may automatically collect certain information when you use our softwares, such as usage data, device information, and IP addresses, to help us understand how the software is being used and to improve its performance.


3.3 Consent
All information collected from you will be with your explicit consent, and you will have the opportunity to review and agree to any changes to this Privacy Policy before providing additional information.

 


4. How We Use the Information

4.1 Current Use
Email Address: We use your email address solely to send newsletters and provide updates related to the software.


4.2 Future Use
When we introduce user accounts, your data will be used for:

  • Account Management: To create and manage your WriterBoard account, track your usage of the software, and manage payments.

  • Feature Development: To enable new features such as real-time collaboration and social networking capabilities.

  • Statistical Analysis: To analyse user behaviour and preferences to improve our softwares and guide our strategic decisions.

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4.3 Legal Compliance
We may use your personal information to comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights.

 


5. Sharing and Disclosure of Information

5.1 Internal Use
Your personal information will be used solely within NEONED71 TECH SOLUTIONS database for the purposes outlined in this policy.


5.2 Third-Party Disclosure
We will not share your personal information with third parties, except as required by law (e.g., compliance with legal obligations or governmental requests).


5.3 Disclosure in the Event of Business Transfer
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

 


6. Data Security
We take reasonable measures to protect your information from unauthorised access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure.


6.1 Data Breach

  • Liability Limitation: While we take all necessary precautions to ensure data security, in the event of a data breach, WriterBoard or NEONED71 TECH SOLUTIONS is not liable for any resulting damages. By providing your information, you acknowledge and accept this risk.

  • Breach Response: In the event of a data breach, we will make every effort to secure the data again and will notify affected users as soon as possible. However, we do not guarantee immediate notification or resolution.

  • Notification to Authorities: We will notify the appropriate authorities with all the information available at the time of the breach. If the breach is found to be caused internally by someone within NEONED71 TECH SOLUTIONS, the decision on how to proceed, aside from reporting to authorities, lies solely with us.

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6.2 Security Practices and Procedures
We adhere to industry-standard security practices and procedures as required under the IT Act, 2000, and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This includes implementing appropriate managerial, technical, operational, and physical security control measures to protect your personal information.

 


7. User Rights

  • Access and Correction: You have the right to access the personal information we hold about you and to request corrections if it is inaccurate.

  • Deletion: You may request the deletion of your personal information at any time.

  • Consent Withdrawal: You can withdraw your consent to our collection and use of your personal information at any time, subject to legal or contractual restrictions.

  • Grievance Redressal: If you have any grievances regarding your personal information, you can contact our Grievance Officer at support@writerboard.app. We are committed to resolving any complaints or issues in a timely manner.

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8. Cookies and Tracking Technologies
As of now, WriterBoard does not use cookies or other tracking technologies. Should this change in the future, we will update this policy and obtain your consent as required.

 


9. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.


9.1 Retention of Sensitive Personal Data
If we collect any sensitive personal data in the future, we will retain it only for as long as is necessary to provide you with the services you have requested or as required by law.

 


10. International Data Transfers
If we transfer your personal information across international borders, we will take appropriate measures to ensure that your data is protected in accordance with applicable laws. For transfers of sensitive personal data, we will obtain your consent before such transfer, except where the transfer is necessary for the performance of a contract between you and NEONED71 TECH SOLUTIONS or where such transfer is required by law.

 


11. Children’s Privacy
Our product is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will take steps to delete it.

 


12. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you by email or through the software interface. Your continued use of WriterBoard after any changes have been made constitutes acceptance of those changes.

 


13. Contact Information
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at support@writerboard.app.


13.1 Grievance Officer
In compliance with the IT Act, 2000, and the IT Rules, 2011, we have appointed a Grievance Officer who can be contacted at support@writerboard.app. The Grievance Officer is responsible for addressing any concerns or complaints regarding the processing of your personal information.

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