WriterBoard Privacy Policy
Effective Date: 16 August 2026
This Privacy Policy explains how NEONED71 TECH SOLUTIONS ("Neoned71", "we", "us", or "our") collects, uses, stores, and protects personal information in connection with WriterBoard, the WriterBoard website, purchases, accounts, communications, and related services.
We believe users should know what information we receive and why we need it.
This Privacy Policy applies to the WriterBoard website at writerboard.app, WriterBoard-related accounts and purchases, and services operated by NEONED71 TECH SOLUTIONS.
1. Information We Collect
We limit the personal information we collect to information reasonably necessary to operate WriterBoard, process purchases, communicate with users, and understand how our website and services are being used.
1.1 Personal and Billing Information
When you create an account, purchase WriterBoard, contact us, or otherwise provide information to us, we may receive information such as:

• your name;

• email address;

• billing address;

• country or region;

• order and purchase information;

• transaction status;

• invoice or billing information; and

• information you voluntarily provide when contacting us.

This information is primarily used for account administration, billing, purchase verification, customer support, and compliance with accounting or legal requirements.
1.2 Payment Information
Payments for WriterBoard are processed through the payment and commerce services used by our website.
NEONED71 TECH SOLUTIONS does not intentionally store complete credit-card, debit-card, or banking credentials on its own systems.
Payment providers may process information required to complete your transaction in accordance with their own privacy and security practices.
We may receive information about the transaction, such as whether a payment was successful, the amount paid, the product purchased, the transaction identifier, and related billing information.
1.3 Website and Analytics Information
When you visit the WriterBoard website, certain technical or usage information may be collected automatically through our website platform and analytics tools.
This may include information such as:

• browser type;

• device type;

• operating system;

• approximate geographic region;

• IP address;

• referral source;

• pages visited;

• session information;

• interactions with the website; and

• purchase or conversion events.

We primarily use this information internally to understand how WriterBoard is discovered and used, measure website performance, understand the effectiveness of our marketing, and improve the WriterBoard experience.
We do not use the contents of your WriterBoard stories or project files for advertising analytics.
2. WriterBoard Project Files and Story Content
The WriterBoard desktop application currently stores WriterBoard project files locally on the user's computer.
WriterBoard does not currently provide automatic cloud storage of WriterBoard project files.
As part of ordinary desktop use, we do not receive, store, or review:

• your stories;

• characters;

• dialogue;

• notes;

• plot structures;

• node contents;

• relationships;

• project files; or

• other creative material stored inside your WriterBoard projects.

Your creative work remains on your computer unless you separately choose to share it with another person or use a future online feature that expressly requires uploading or transmitting it.
We do not claim ownership of your WriterBoard project content.
3. Future Online, AI, Cloud, and Collaboration Features
WriterBoard may introduce additional online features in the future, including features involving artificial intelligence, cloud services, or collaboration.
Some such features may require certain project information to be transmitted to a server or third-party service in order to perform the requested function.
If we introduce a feature that materially changes how WriterBoard project data is processed, we will provide appropriate information about that processing and update this Privacy Policy where necessary.
The existence of a future feature on a WriterBoard roadmap does not mean that WriterBoard is currently uploading or processing your project content online.
4. How We Use Personal Information
We may use the information we collect for purposes including:
Purchases and Billing
To:

• process and verify WriterBoard purchases;

• maintain purchase records;

• provide invoices;

• provide access to purchased software;

• handle refunds or payment disputes; and

• comply with financial, taxation, and accounting requirements.

Account Management
To:

• identify users;

• provide access to account-restricted sections of the website;

• associate purchases with the appropriate account; and

• provide access to software downloads and related services.

Customer Support
To respond to:

• questions;

• technical problems;

• billing enquiries;

• licence enquiries;

• account issues; and

• other communications from users.

Product and Business Analytics
We may analyse website traffic, purchases, aggregate usage patterns, marketing performance, and other statistical information to:

• improve WriterBoard;

• understand which WriterBoard features or content users are interested in;

• improve our website;

• measure advertising performance;

• make product and business decisions; and

• understand how users discover WriterBoard.

Where reasonably possible, we prefer aggregated or non-identifying information for statistical analysis.
Communications and Product Updates
We may use your email address to send important communications relating to:

• purchases;

• account security;

• WriterBoard downloads;

• critical software information;

• important changes to our services; and

• changes to applicable legal terms or policies.

We may also send WriterBoard news, product announcements, offers, development updates, or similar marketing communications where you have subscribed, consented, or such communication is otherwise permitted by applicable law.
You may unsubscribe from marketing communications at any time.
Unsubscribing from marketing communications does not prevent us from sending essential transactional or service-related communications concerning your purchase or account.
5. We Do Not Sell Personal Information
NEONED71 TECH SOLUTIONS does not sell or rent users' personal information to unrelated third parties for their own commercial use.
Personal information may, however, be processed by service providers where reasonably necessary to operate WriterBoard and the WriterBoard website.
6. Service Providers and Third Parties
WriterBoard relies on third-party services for portions of its website and business operations.
These may include providers responsible for:

• website hosting and infrastructure;

• website accounts;

• e-commerce;

• payment processing;

• email delivery;

• analytics;

• advertising measurement;

• security; and

• other technical services.

Such providers may process limited personal information on our behalf or as independently required to provide their services.
We provide or permit access only to information reasonably necessary for the relevant purpose.
Third-party providers may also be subject to their own privacy policies, terms, and legal obligations.
7. Legal Disclosure
We may disclose personal information where reasonably necessary to:

• comply with applicable law;

• respond to a valid legal or governmental request;

• enforce our agreements;

• investigate suspected fraud or illegal activity;

• protect WriterBoard users;

• protect the security of our systems; or

• establish, exercise, or defend legal claims.

We will not voluntarily disclose users' personal information to unrelated third parties without a legitimate purpose.
8. Cookies and Similar Technologies
The WriterBoard website may use cookies and similar technologies.
These may include:
Essential Cookies
Cookies required for functionality such as:

• website operation;

• security;

• account login;

• shopping and checkout functionality; and

• remembering essential preferences.

Analytics and Performance Technologies
Where enabled and where required consent has been provided, analytics technologies may help us understand:

• website traffic;

• visitor behaviour;

• referral sources;

• website performance; and

• purchases or conversion activity.

Advertising Measurement
Where applicable, advertising or conversion-measurement technologies may help us determine whether an advertising campaign resulted in website visits or purchases.
Users may be presented with cookie or privacy controls where required or supported.
Browser settings may also allow users to restrict or delete cookies, although disabling essential cookies may affect the functionality of some areas of the website.
9. Data Security
We take reasonable technical, organisational, and administrative measures to protect personal information against:

• unauthorised access;

• loss;

• misuse;

• alteration;

• disclosure; and

• destruction.

Access to personal information is limited to persons and service providers who reasonably require that access for legitimate WriterBoard business operations.
No electronic system or method of internet transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
However, we take the confidentiality of WriterBoard users' personal information seriously and take reasonable steps to safeguard information under our control.
10. Personal Data Breaches
If we become aware of a personal-data breach affecting information under our control, we will take reasonable steps to:

• investigate the incident;

• contain or mitigate the breach;

• secure affected systems;

• determine the nature and scope of affected information;

• take appropriate corrective action; and

• notify affected users or relevant authorities where required by applicable law.

Nothing in this Privacy Policy limits any rights or remedies that users may have under applicable law.
11. Data Retention
We retain personal information only for as long as reasonably required for the purposes for which it was collected or where continued retention is required for legitimate legal or business purposes.
For example, purchase and billing records may need to be retained for:

• accounting;

• tax compliance;

• fraud prevention;

• transaction verification;

• dispute resolution; or

• other legal requirements.

Where information is no longer reasonably required and there is no legal requirement for us to retain it, we may delete, anonymise, or otherwise securely dispose of it.
A request to delete an account or personal information may therefore not require deletion of records that we are legally required or legitimately entitled to retain.
12. Your Privacy Choices and Rights
Depending on applicable law and the circumstances of the processing, you may have the ability to request that we:

• provide information about personal data associated with you;

• correct inaccurate or incomplete personal information;

• delete personal information that is no longer required;

• stop certain processing;

• withdraw consent where processing is based on consent; or

• address a privacy-related complaint.

We may need to verify your identity before acting on a request.
Withdrawal of consent does not affect processing that was lawfully undertaken before consent was withdrawn.
Certain information may need to be retained where required for legal, accounting, fraud-prevention, contractual, or other legitimate purposes.
Requests relating to personal information may be submitted to:
info@writerboard.app
13. Marketing Communications
You may unsubscribe from WriterBoard promotional or marketing emails using the unsubscribe option provided in those communications or by contacting us.
We will respect such requests within a reasonable period.
Service communications necessary to fulfil a purchase, maintain an account, communicate an important security issue, or provide information necessary for using WriterBoard may still be sent even if you unsubscribe from marketing.
14. Children's Privacy
WriterBoard is not specifically directed at children.
If you are under 18 years of age, a parent or lawful guardian should be involved where personal information, account creation, or a purchase is required.
We do not intentionally seek to collect personal information from children contrary to applicable law.
If we become aware that personal information relating to a child has been collected in circumstances where parental or guardian involvement was legally required, we will take appropriate steps in accordance with applicable law.
15. International Processing
Some website, payment, infrastructure, analytics, communication, or other service providers used in connection with WriterBoard may operate infrastructure outside India.
As a result, limited personal information may be processed or stored in jurisdictions outside the country in which the user resides.
Where personal information is transferred internationally, we will take reasonable steps to use service providers and processing arrangements consistent with applicable data-protection requirements.
16. Business Transfers
If NEONED71 TECH SOLUTIONS, WriterBoard, or relevant assets are involved in a merger, acquisition, restructuring, sale, or similar business transaction, information associated with WriterBoard may form part of that transaction.
Where required, affected users will be informed of material changes concerning the entity responsible for their personal information.
17. Changes to This Privacy Policy
WriterBoard will continue to evolve, and this Privacy Policy may be updated as:

• WriterBoard features change;

• cloud or online functionality is introduced;

• our service providers change;

• legal requirements change; or

• our information-processing practices change.

The latest version of this Privacy Policy will be made available through the WriterBoard website.
Material changes may also be communicated through the WriterBoard website, software, email, or another reasonable method where appropriate.
The effective date at the beginning of this Privacy Policy indicates when the current version took effect.
18. Privacy Complaints and Grievances
If you have a question, concern, request, or grievance concerning how your personal information is handled, please contact us at:
info@writerboard.app
NEONED71 TECH SOLUTIONS will review privacy-related requests and complaints and make reasonable efforts to respond within the period required by applicable law.
Where applicable law provides additional complaint or grievance mechanisms, nothing in this Privacy Policy limits your right to use them.
19. Contact Information
For questions regarding this Privacy Policy, personal information, WriterBoard accounts, or privacy-related requests, contact:
NEONED71 TECH SOLUTIONS
WriterBoard
Email: info@writerboard.app
Website: writerboard.app
WriterBoard
Copyright © 2026 NEONED71 TECH SOLUTIONS.